Terms & Conditions

 Apartment Rate Conditions

  • Apartment prices are quoted in EURO (€), VAT, internet access, 1&euro, per person per day included
  • Free parking is available (reservation needed)
  • Prices have been constructed in accordance with the local laws and follow the current legislative changes
  • Euro prices are converted into Croatian Kuna (HRK) by the daily Central Bank exchange rate (changes daily)
  • Apartment rates are subject to change without prior notice
  • Breakfast is not included in the price shown

 Arrival

  • Check-in after 2 PM
  • Early arrival only on request, upon availability

 Departure

  • Check-out until 10 AM
  • Late check-out only on request, upon availability. 

Parking

  • Free parking available, prior reservation is required
  • Cars heavier than 2 tones are not allowed

Pets

  • Pets are not allowed 

Reservation

  • Credit card guarantee is required for every booking, unless a bank transfer is paid in advance
  • Reservation can be done by directly through our secure reservation system, in writing, email or on the phone.
  • Written confirmation is required for each booking, we send a confirmation to the guests.

 Payment conditions

  • Room rates: Room rate is expressed in EURO. Upon request it is calculated in Croatian local currency, Kuna (HRK), on payment date using current exchange rate.
  • Stay Split Bay absolutely and unconditionally respects privacy, personal data will remain private. Personal data submitted during the process of registration/reservation shall not be given to a third party. i.e. it shall not be ceded, sold or leased in any way. The online payment information operates under the international credit card security rules and the payment is forwarded to the credit card processing engine. Stay Split Bay does do not not gain any form of possession or access to credit card, account details, number and expiration date.

Cancellation policy

  • Reservations must be cancelled at least 7 days prior to arrival to avoid cancellation fee. Any cancellation later than 7 days is subject to a 1 night cancellation fee.
  • Special rates, if applicable, a non-refundable rate is handled according to hotel policy. Basically a non-refundable rate is payable at the time of booking and is non-refundable.

Non Refundable Bookings

  • Cancellation: Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.
  • Deposit: The total price of the reservation will be charged on the day of booking and is non-refundable.

Child policy 

  • Full fee-paying parents staying in one room, sharing double beds with their children under 6 years  are free of charge. We are unable to fit our apartments with an extra bed other than a small baby bed.

For more information or to book please contact us:

Tel.: +385 99 2317132
Email: info@staysplitbay.com